What We Do

Direct Voice Solutions provides best-in-class support for high-touch, high-value Business-to-Business Inside Sales and Customer Care solutions. Our solutions are designed to solve sales challenges faced by almost every sales organization. Challenges like – Gaps in coverage – Lack of face 2 face selling time – Speed to market – Cost of sales.


In a recent survey 80% of companies who responded said they had higher revenue targets based on the year prior.  Of those 80%, 79% said that their main driver to achieve those higher revenue targets was by improving sales rep productivity.  Inside sales is how you make a sales organization more effective and efficient.

DVS will establish a plan of persistency that focuses on consistent delivery of the right message to the right decision maker at the right time. DVS believes in the philosophy that “it’s not if a prospect is going to buy, it’s when.”  The outcome of this belief is a strategy we use to nurture prospects and become a trusted advisor for when the time is right.

How is DVS different? We use Associates who are recruited for and dedicated to each individual client.  We use a multi-channel; multi-touch approach to prospecting that is customized by prospect and opportunity size.  Different from a telemarketing company, DVS does not use a predictive dialer and our Associates do not use scripts. Instead we use a pre-call planning and research by using a variety of information resources, including search engines, news feeds, press releases, social media and company websites.  The outcome of this pre-planning is an educated conversation with decision makers vs. a “cold call”.  We do a deep dive training session to understand our clients business.  If possible we also have our sales manager do a “ride along” with the clients field sales reps to get a real world understanding of things.  DVS truly becomes an extension of our client’s sales organization. Our voice is your success.